More and more people are seeing the benefits of taking on a housekeeping service. It ensures that the home is kept tidy, and perhaps more importantly that the home is an organised and clean space. This is why people find it so attractive. But how do you go about choosing a service? One of the main things you can do is contact the shortlisted housekeeping services by telephone first and ask them a series of questions. As a customer, you have every right to be clear on what you expect and it is the housekeeping service’s responsibility to ensure that your standards are met and the requirements you have are understood clearly.
For example, you have every right to be clear on the type of products that the housekeeper might use to clean your home. Most people are now switched on to organic products in cleaning, and if you are, you may well prefer that the housekeeper only uses organic products. If this is the case you need to ask the agency, take SupaCare for example for example. They will source experienced housekeepers that match all of your requirements. It’s only fair, because it is your home, and you should be able to call the shots on how it is cleaned even if you are not doing the cleaning yourself.
How long have they been doing it?
You also need to ask another question too. One simple one is to ask how long have they been housekeeping. This in itself is an incredibly important question to ask, because it gives you some peace of mind. Knowing how long a person or agency has been involved in the housekeeping industry gives you a better idea of whether or not you feel comfortable with them, and what kind of quality they will bring to your home and it’s cleaning.
You should also ask for referrals. If the agency or housekeeper is a good one, and it has built up business over years with satisfied clients, there should be no problem with asking for referrals. In fact, the agency (if you are using an agency approach) should have a number of testimonials and references available for you to see on the website or in its promotional materials. It is vitally important that you get an idea of what previous customers found with the housekeepers. This is the very best way to know that you are dealing with housekeepers you can trust for quality, because nothing says quality more than satisfied customers in the past.
Be clear in your description
Then, ask them to come around and take a look at your house only after you have described the jobs you would like doing. If you want the whole house cleaning from top to bottom every week, this should be made clear to the person on the other end of the phone. Be as clear as possible, because you may find that if you are not, the housekeeper turns up fully unaware of the size of the job they have to take on.
Ask questions, hard questions, and seek referrals. That way you will have more of a chance of finding a long-term housekeeper.